Outsourcing for Transport, Postal and Warehousing Industries

Introduction

Outsourcing transport and logistics jobs has become increasingly common in the transport, postal, and warehousing industries. Before considering outsourcing your warehouse operations, there are a few things you should know.

The Significance of the Industry

The transport, postal, and warehousing industry play a crucial role in the global economy. In Australia, the industry's gross value added (GVA) was AUD$20.5 billion for 2017-18. However, the industry is vulnerable to global factors that are beyond individual operators' control, such as fuel prices, disruptions to international trade, and supply chains.

The Role of Technology

Like other industries, technology has significantly disrupted the transport, postal, and warehousing industry. Technology has influenced all aspects of the business, from communications, vehicle design, and forecasting to automation and satellite tracking.

Challenges and Opportunities

Consumer behavior and expectations have changed dramatically in the digital era, and the industry has responded accordingly. However, keeping up with the latest opportunities and obstacles requires agility, innovation, and efficiency. Additionally, the industry's workforce is aging, and new employees require skills their predecessors did not possess.

The Benefits of Outsourcing

Outsourcing warehouse operations or specific positions can provide access to the talent needed to stay competitive in the industry. Outsourcing can be done remotely, from customer service representatives to procurement managers, and can lead to greater cost-effectiveness, increased opportunities, and improved profit margins.
Overall, outsourcing can help you stay ahead of the curve in a rapidly changing industry while allowing you to invest in innovation and maintain profitability.

Offshoring in Transport, Postal and Warehousing Industry

Why is the transport, postal and warehousing industry suited to offshoring?

Offshoring has become a popular business practice for many companies in different industries. However, the transport, postal and warehousing industry is particularly well suited to offshoring for several reasons:

• The business structure of this industry enables easy communication between on-site staff and back-office support, regardless of their location.
• Many functions in the industry, such as supply chain management and logistics, finance, customer relations, and other components, can be performed using cloud-based software accessible through any browser, allowing teams to work from anywhere in the world.
• The industry operates 24/7, making timezones irrelevant, and outsourcing roles can provide round-the-clock support.
• Outsourcing transport and logistics is just good business sense.

Frequently Outsourced Roles in Transport, Postal and Warehousing Industry

Some of the most commonly offshored roles in the transport, postal and warehousing industry include:

• Asset Management Specialist
• Logistics and Transport Coordinator
• Logistics and Warehouse Coordinator
• Purchasing and Supply Logistics Clerks/Assistants
• Procurement Specialist
• Supply and Distribution Coordinator
• General Customer Service Representatives
• Administrative Assistant
• Data Analyst/Encoders