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If your business is producing a large volume of written communication, including emails, letters, reports, and other documents, then you might want to consider hiring a transcriptionist. By offshoring the bulk of typing work to dedicated transcriptionists, you can save valuable time and effort. This can allow you to focus on other important tasks and boost overall productivity.
The is a thriving hub for transcription services, offering medical, legal, and general business transcription services. By outsourcing transcription work to the , businesses can support a wide range of tasks with satisfying results.
Transcription work can be categorized into three main types: medical transcription, legal transcription, and general and business transcription. Medical transcription involves transcribing medical documents such as referral letters, patient summaries, progress notes, and other reports. Legal transcription deals with transcribing legal documents, audio and video recordings of court hearings, depositions, general correspondence, and articles for legal journals. General and business transcription involves transcribing recordings of interviews, meetings, conference calls, seminars, podcasts, radio shows, television talk shows, and police reports.
Every transcriptionist must possess good communication and listening skills, excellent typing skills, high attention to detail, and word processing and document formatting skills. In addition to these general skills, it is preferable to hire a transcriptionist with specific experience in your field. For example, for medical transcription, companies might prefer candidates with a healthcare or medical background such as nurses or physical therapists who are familiar with medical terminology. Similarly, for legal transcription, companies might prefer candidates with knowledge of legal terms, such as law firm undergraduates, paralegals, or legal secretaries.
Various transcription programs are available commercially, but most companies have internally developed platforms. Regardless of the system used, they all follow the same basic process. To outsource transcription work, businesses can upload an audio file of the letter or interview to be transcribed. The transcriptionist listens to the audio file and types the contents into a suitable template, such as a Word document or an online Google Doc. They also add any questions that need clarification and mark any words that were inaudible. After proofreading their work and polishing up the formatting, the transcriptionist sends the document back to the business for approval.
To employ transcription specialists, businesses should keep in mind that it takes around 4-6 weeks to hire a transcriptionist in the . Transcriptionists have excellent communication skills in written English, although some may not be as fluent in spoken English. General and business transcription work is easier since it does not require specific knowledge of industry jargon. Candidates with good listening skills, advanced written English skills, and fast typing skills can learn transcription quickly, even with zero experience. While transcriptionists in Australia may prefer working remotely or from home, working in an office may be better in the where reliable internet connection, stable power supply, and modern computers remain challenges for independent workers.